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TYS Network - IDC Information

TYS Network is located within a ClassA IDC in Southern NJ
Our team of trained and certified experts who operate proactively and
quickly respond to our clients needs. Downtime is not an option.

Features:

First line of security.
Badge access to the datacenter facility.
Authorized personnel are permitted access as specified by TYS.
Centralized distribution of access badges via a card key access system.
All other access to the datacenter is strictly controlled with rules and regulations specified by IDC facility.

Security:
Continuous observation through a closed-circuit TV system protects against unauthorized entry in to the IDC. All Closed-circuit cameras are monitored in our network operations center (NOC) by trained personnel to protect customer equipment from breaks in security

Every square foot of the IDC equipment floor is monitored 24/7 to protect their customers application and hardware investment against breaks in security.
Cameras are also placed in various locations throughout the DC facility for round-the-clock monitoring.
Cameras are strategically placed for precise monitoring of customers equipment.
Monitored by trained IDC staff in the network operations center (NOC).
All surveillance is archived off site for 30 days and is provided to customers upon request

Network Operations Center - (NOC):
The Network Operations Center is the central nervous system for the datacenter. The NOC is locally staffed 24/7 by trained operation technicians to monitor and support customer applications and equipment, monitor power, HVAC, and fir-detection/suppression systems 24/7 using an automated application under the supervision of our local operations staff. Component level failures are detected and trigger alarms in the local NOC, allowing our trained personnel to quickly respond and ensure systems are operational.

24 / 7 monitoring of customer applications and equipment.
Monitoring of all infrastructure components and equipment
Trained for emergency handling and disaster recovery.
Operations staff which staff the NOC maintain distinguished industry certifications.
All NOC personnel complete an extensive Inflow training program to ensure that our support staff can be effective and assist the customer in all areas that surround our IDC facilities.
Customers receive dedicated support with our operations staff.
NOC maintains a 5:1 customer to operations staff ratio

Customer Cabinets:
When you co-locate with TYS, you can rest assured your application is housed not only in a secured datacenter, but in a high-tech, locked cabinet, based exclusively with your requirements in mind. In addition, the cabinet are only accessible by TYS staff.

Available in standard dimension 19"
Screened front and back allow for increased air circulation
Locks on both front and back doors
Only one key operates the cabinet locks, the key is kept in a secure location with TYS

Datacenter:
CAT 5 cabling, Dual Fiber Entrance. Our cable chase provide quick and easy access to the power and network cabling that is above server racks. All cabling is organized and labeled for easy identification and use. This results in faster installations and increased service.

Above cable chases, controlled access to power and network connections.
Fiber enters the facility in multiple locations. Redundant entrance points for the network connectivity and power.
Power and network cabling is installed to eliminate interference and other related problems.
Preinstalled CAT 5 cabling is separated from power cabling to prevent interference.

High Capacity HVAC Systems:
Ideal operating and environmental conditions make our IDC facilities the place to co-locate. Our high-capacity heating, ventilation and air conditioning (HVAC) system maintains temperature and relative humidity levels to ensure your equipment stays up and running.

Maintain an average temperature of 70 degrees F. and an average relative humidity between 20 and 30 percent.
Cool air blows though areas in datacenter.
Performance is monitored at both the local NOC.

Generator:
Our onsite diesel-powered generator is ready and waiting to protect your applications at the first sign of a power interruption. Our 2500 kVA diesel generators can run for 24 hours on a single tank of fuel. In the event of power disruption, the ATS immediately powers the generator and within seven seconds transfers power to the UPS for continuous charging.

Ready to supply power within seven seconds of Public Service outage
Generates power to both AC and DC systems, powering the network without interrupting service
2500 kVA Cummins Synergy Diesel generators
Operates for 24 hours on single tank of diesel fuel
Contract with local fuel company to refill tanks within two hours of request
Power checked daily

Uninterruptible Power Supplies (UPS):
The first line of defense during a power interruption, help protect all your mission-critical applications. The UPS provides 110V/208V AC power to every customer. The UPSs receive power from multiple power grids to ensure fail-over. The UPS powers the datacenter racks facility in the transition to generated power.

Feeds two 600amp panels that in turn feed
APC 3000 UPS system
Filters the power feed, compensating for surges, high-voltage spikes, switching transients, sags, electrical line noise, frequency variations and other conditions that prevent the proper operation of your equipment

Automatic Transfer Switch (ATS):
When a power interruption occurs, and chances are it will, the ATS, automatically switches the power from the primary source to an alternate supply. In the event of an emergency, the ATS immediately powers the generator and within seven seconds transfers power to the UPS for continuous charging.

After prolonged power outage, the ATS automatically switches the Data Network Facility back to city power
120V AC or 48V DC

Power:
By offering multiple power grid connections, TYS ensures a state-of-the-art system is in place to offer you the greatest power. Currently, TYS provides uninterrupted AC and DC circuits the equipment cabinets.

DC Power:

Two rectifiers convert AC power to DC power, offering you the most usable power possible based on your requirements

600amp Panel:

Receives power directly from the UPS
Feeds 250amp panels
Offers the ultimate in effective power management

250amp Panel:

Two panel located in secure cage
Receives power from the 600amp panel

Fire Detection/Suppression System:
IDC's redundant, state-of-the-art fire detection and suppression systems help recognize and minimize the ever-present threat of fire, guaranteeing the protection of your equipment. VESDA (very early smoke detection apparatus) detects abnormal air particulates potentially caused by equipment overheating, giving NOC staff time to investigate the situation before it becomes a potential problem.

Heat and smoke sensors are controlled by the NOC are located in the ceiling
Fire conditions are detected in all equipment room spaces
Fire suppression system can be activated only when multiple inputs confirm the existence of a fire on the premises

    The IDC provides comprehensive, high-performance network. We guarantee 24/7 uptime with a fail-safe, carrier-neutral infrastructure.

                           Network Map

ATT MCI
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Cisco - x Cisco - +           IDC

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Cisco - Cisco -
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Firewall #1 Firewall #2
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Cisco 3550 #1 x Cisco 3550 #2 |

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\ / +       TYS Network

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Client Equip
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All TYS equipment is fully protected from power outages by both
APC battery backup and diesel generator.

Our 24x7 staff uses the latest in network monitoring software to assure
that a problem in the network is instantly detected and responded to.
Send email to support@trainyardsoftware.com about custom monitoring services we can provide to you for your equipment, anything from outages to completion of daily backups.

Network backbone has standardized on Cisco network gear, the
world leader in Internet networking. Our servers consist of PIII, P4, AMD, Dual Xeon, Quad Xeon. Running Linux & Windows 2003 Advanced Server. Current supported control panel systems, cPanel/Linux, InterWorkx/Linux

The combination of redundancy in every aspect of our network architecture,
as well as the best onsite service contracts available for all our equipment
allows TYS to quickly and transparently repair or replace any failed
equipment or services without interruption to our customers.